How we prepare, ship, and handle returns for your order.
-Getting your order
Every order is carefully reviewed, packed, and prepared by our Hong Kong team, then sent with a shipping confirmation and tracking details.
We ship with trusted carriers. Delivery times vary by destination and season; estimates are shown at checkout.
Get email updates when your order is confirmed, shipped, and out for delivery — or check the status anytime in your account.
Wrong or damaged item? Send us your order number and a few photos and we’ll put it right quickly.
If a package is delayed or missing, we’ll work with the carrier to track it down and get your order to you.
–Changed your mind?
Eligible items can be returned within our return window — unused and in original condition unless we approve otherwise.
Contact our care team with your order number via the Contact page and we’ll send return instructions.
Once your return is received and inspected, we refund your original payment method and email you when it’s complete.
Prefer something else? We’ll help arrange a replacement or a new order once your return is approved.
We’re here to help
Questions about shipping, returns, or your order? Our care team helps in English and 简体中文 and replies as quickly as possible.
A legacy of holistic health and a modern focus on science-backed supplements that help you feel your best, every day.
盛潤達有限公司
Room R2, Flat D, 16/F, Kin Kei Industrial Building, 9 San On Street, Tuen Mun, Hong Kong
© 2026 ShengRunDa Limited 盛潤達有限公司. All rights reserved.
Your cart is empty